{"id":3543,"date":"2022-05-03T18:37:13","date_gmt":"2022-05-03T13:07:13","guid":{"rendered":"https:\/\/staging.encaptechno.com\/blog\/?p=3543"},"modified":"2022-05-03T18:37:13","modified_gmt":"2022-05-03T13:07:13","slug":"network-operations-centre-uses","status":"publish","type":"post","link":"https:\/\/staging.encaptechno.com\/blog\/network-operations-centre-uses\/","title":{"rendered":"What is Network Operations Centre and its Uses?"},"content":{"rendered":"

\"What<\/a><\/p>\n

 <\/p>\n

<\/b>A <\/span>network operations centre<\/b> is basically like a centralized location where IT teams continuously monitor the performance of a network. You can consider NOC to be the first line of defence against network disruptions and failures.<\/span><\/p>\n

With <\/span>network monitoring<\/b>, most organizations can gain complete visibility into their network so that anomalies can be detected and immediate steps can be taken to prevent problems or resolve them as they come forth. The NOC is meant for overseeing infrastructure and equipment, wireless systems, databases, network-related devices, firewalls, telecommunications, dashboards, etc.<\/span><\/p>\n

The management services also include detailed monitoring of the customer support calls along with helpdesk ticketing and integration of customer network tools. This enables NOC to play an important role in making sure that a positive customer experience is delivered.<\/span><\/p>\n

NOCs can be built either internally or can be located on-premise and many times within the data centre. Sometimes, their function can also be outsourced to an external organization that specializes in network and infrastructure monitoring and management. Irrespective of the design of the NOC functionality, the staff is responsible for spotting issues and making quick decisions.<\/span><\/p>\n

<\/span>Purpose of NOC<\/b><\/span><\/h2>\n


\nThe first and foremost goal of any NOC is to maintain optimal network performance and availability. NOC ensures continuous uptime and manages many critical activities including monitoring the network for problems that require attention.<\/span><\/p>\n

A <\/span>network operations centre<\/b> also ensures server, network, and device management including software installation, troubleshooting, and distribution across all devices. NOC ensures incident response including managing power failures and communication line issues. It ensures security because it manages <\/span>threat analysis<\/b> and helps in tool deployment along with the security operations.<\/span><\/p>\n

NOC also ensures backup and storage, data management, firewall and intrusion prevention system management, policy enforcement, service level agreement, and freelancer management. Network management and performance monitoring are difficult to tackle in the present times. Today\u2019s organizations deal with complex networks spanning across the globe, employees working from home and a vast number of devices.<\/span><\/p>\n

There is an added volume of users, website traffic and malware that impacts network performance so the potential for problems comes from almost anywhere. There are times when even small issues can lead to downtime in productivity and one\u2019s ability to meet the customer needs.<\/span><\/p>\n

The network outages affect the revenue, and the reputation of both the IT team and organization and also hurt the revenue. Keeping this in mind, NOCs are designed to prevent the downtime just so that the customers and the internal end-users do not realize when inevitable incidents take place.<\/span><\/p>\n

<\/span>NOC Best Practices<\/b><\/span><\/h2>\n


\nThe efficient network operations centres team use a wide range of best practices. Some of them are mentioned below:<\/span><\/p>\n