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Integrate Your Apps with Zoho Flow - Encaptechno

Integrate Your Apps with Zoho Flow

Workflows, deadlines, and the progress of a project are significant things to focus on in any business. Today, we have a different application for managing different tasks. Now imagine a web tool that can be used for linking business applications to produce effective workflows and application pipelines. Sounds good, right?

Well, we are here to tell you that this is actually possible with a tool called Zoho flow. It is a tool made to offer an empowered way for creating solutions that work in the best possible way. With Zoho integrations, you can modify and adjust the flows as business processes change and an organization develops.

Integrate Your Apps with Zoho Flow - Encaptechno

With the Zoho flow, it is possible to develop tools for data processing or constructing robust routines for everyday use. Zoho flow helps to solve several problems in an independent way.

In this blog, we will understand how we can integrate applications with Zoho Flow but first, we will begin with the basics.

What is Zoho Flow?

What is Zoho Flow

Zoho flow can be described as an integration platform that helps in connecting cloud applications. It helps in setting up important workflows for automating information exchange amongst the applications a person uses. With the use of Zoho flow, there is no longer any need to learn to code for integration.

A flow is actually a combination of triggers and actions. The trigger starts the flow, and the other actions are tasks that are executed by the flow. The trigger can also be a data update or even a scheduled point in time. For instance, it is possible to create a flow that either creates or updates contacts in Zoho CRM anytime a new entry gets submitted in the Zoho Forms.

In the Zoho flow, a flow can be termed as a connection between a trigger and an action. A trigger acts as the “if” part in the “if-then” logic, it is what listens to a triggering event and what “fires” or starts the flow. The action on the other hand is the result of flow. It is best to think of this as the work that gets done once the trigger fires. Typically, it is for people to configure an associated path between applications to share machine-related data with the variables.

The business workflow automation enables one to create a flow that is capable of sending monthly email reminders to the employees for submitting reports. The actions can either be updating data in an application, delaying a project, sending an email, creating a custom function, etc. In addition, it is also possible to include branching logic based on conditions that create powerful flows.

For example; you can have a flow that is capable of sending an email over 15 minutes after an entry gets submitted in a form. This flow has two actions that include sending an email or delaying for 15 minutes.

Working of Zoho Flow

Zoho Flow is responsible for offering a platform that enables a person to create flows that connect cloud applications for automating data and transferring information. It is a tool that helps in saving time so that one can focus on tasks that need more attention. This allows saving time so that one can focus on the tasks that need more attention.

For instance, let’s say that you want to create or even update a contact in Zoho CRM each time a new entry gets submitted in Zoho Forms. Here, receiving a new entry is the main trigger, and creating a contact is an action.

Zoho flow also helps in adding multiple actions to a flow for executing things sequentially. In the example mentioned above, one can add an action for sending a message to a specific channel with details of all contacts from CRM.

The business workflow automations that Zoho flow brings, the logic elements automate complex business tasks down to small details. In this example, one can also configure logic to choose which channel is good for sending the workflow message dependent on the value of a deal.

Zoho Flow Makes Businesses Efficient

Zoho Flow is an integration platform that connects different applications together for setting a person free. From moving important information between applications to carrying out some complex business processes, one can automate a whole range of tasks with Zoho Flow.

The way in which Zoho Flow makes a business efficient is as follows:

1. Dynamic Integrations

Zoho Flow comes with a builder that removes all hassles from building workflows. It has a drag and drop interface that brings all applications together only within a few seconds while giving a flowchart view of all steps involved in the integration.

In addition, Zoho Flow also includes handy editing tools so that one can quickly adapt to workflow changes in a business. The dynamic integrations make business workflow automation much easier.

2. Customizing Workflows

Any efficient business needs extensive workflow management. By using the powerful logic elements of Zoho Flow, it is possible to introduce if-then decision branches for carrying out tasks in tandem or defining time intervals between the tasks.

For fine-tuning the workflows to custom business requirements, one can create functions with Deluge with an easy-to-use scripting language.

3. Automating Workflow

Zoho Flow provides effective business workflow automation with its features. With the use of Zoho Flow, one can collaborate to build workflows and share them all across an organization.

In addition, one can also add team members to an account, be a part of multiple teams and switch between them easily anytime when it is required.

4. Tracking History

The history interface that is offered by Zoho Flow helps in digging through all the Flow executions for identifying when and how a problem has occurred.

This registers the timestamps for every trigger and action that is involved in the Flows and keeps one informed about all details.

5. Workflow Insights

The dashboard in the Zoho Flow tool offers a bird’s eye view of all the business workflows which further helps in analyzing them from just one place.

One can view the list of top flows in an account, the number of lives, paused and drafted flows, execution details, and success rate.

6. Ready to use Flows

Zoho Flows also hosts a comprehensive set of around 200 pre-built flows, spanning across 100+ business applications that it supports.

One can either install or use these Flows just as they are or make simple edits for tailoring them to your needs.

7. Custom Integrations

Zoho Flow is offered in the Zoho One bundle which opens up many new possibilities for custom Zoho integrations.

In addition, now that Flow can power the third-party integrations on Zoho, there is no need to compromise on the applications that are needed for a business.

Functions of Different Zoho Flow Features

Functions of Different Zoho Flow Features

1. My Flows: You will see My Flows on the first screen only when you log in to the Zoho Flow account. In this feature, you can view the collection of flows in your organization, switch flows on or off, delete the flows, create a copy of the existing flow, etc.

By clicking on a flow, you can also edit it or view the execution details. All flows consist of three tabs namely Summary, History, and Builder.

2. Builder: The option of builder helps in building, configuring, and editing the flows in the builder. There are various builder tools such as save, undo, redo and test and debug that help in creating a workflow.

You can use app actions combined with logic elements for adding details and custom rules for adding to the workflow.

3. Summary: This is a tab that allows you to view all details related to the flow such as recent executions, success rate, and the connected applications.

By using Summary, you can also edit the name and detailed description of the flow.

4. History: Almost all execution options of the flow are recorded in the History tab. You can view the history for some time by applying a filter.

Click on each execution for more details such as input and output of every task. This is particularly more useful when execution fails and you need to understand where the error occurred to troubleshoot.

5. Dashboard: With the option of Dashboard, you can visualize the most important performance indicators for all the flows in your organization.

The dashboard shows many flows that are in the organization including the ones that are already live or paused and the ones that are yet to go live.

6. Settings: You can manage all your organization details including the flow history, connections, and profile information in the Settings action.

All the data that gets edited here will depend on a person’s role in an organization.

Today, there is a different application for all business functions. By using specialized applications, you can make your functions work extremely well independently, but for these apps to work together, integrations are extremely important. Most of the time, the integrations are too complex to build entirely on your own.

In the past, most people paid a significant amount of money to experts who built these integrations or took the time to learn to code and test these integrations. Now, this problem can be solved. With the help of Zoho Flow, all the apps can be connected together easily.

Conclusion

Zoho Flow is an excellent way to tie all apps together and be entirely free because it brings about excellent business workflow automation. By connecting, automating, and orchestrating everyday tasks to detailed workflows, all business tasks can run effectively.

In case you want to implement Zoho Flow and need support then get in touch with an experienced Zoho partner for the best results. For more information, reach out to Encaptechno, today!

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Top Reasons to Choose Zoho One for Your Organization

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Do you get confused while choosing software to run your business? But leveraging software is not enough; you need to understand the technology behind this. If you’re looking for efficiency, speed, and economy in a single solution, all you get instead is complexity. To solve this particular concern, Zoho Consultants has now come up with an all-in-one platform – Zoho One. It works as an operating system that runs your entire business with a comprehensive suite of apps.

Zoho One Integrations- Holistic Approach to Gain Success

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Zoho One is a full-featured platform that consists of more than 40 applications that enable businesses of all sizes and niche to boost their sales, promote their products and services, and administer back-end processes. Besides, it supports communication between teammates and customers to facilitate smooth workflows.

Zoho One is the software that works for your company, instead of your company working on the software. You can substitute your bundles of cloud applications, legacy tools, and manual operations with a single platform for your entire business.

How Can Zoho One Implementation Support Your Organization?

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It is a holistic approach to run your business, which provides you with one integrated and customizable system to work smarter and progress faster. Zoho One gives you an inclusive platform to break down hurdles between various departments and improve the performance of your organization.

These are a few facilities that help business users to keep a track on their business:

  1. Integrated Suite of Apps

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Zoho One Integrations come up with a bunch of 40+ online applications that will help you to manage and automate business processes throughout your organization. You can select the apps that match your custom needs and then make them accessible for your employees. Every app has a mobile version so that you can work wherever you want. It embraces apps for:

  • Sales
  • Marketing
  • Support
  • Communication
  • Collaboration
  • Productivity
  • Finance
  • Operations
  • HR
  • Business Processes
  1. Smart Services for Enhanced Productivity

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It comprises a distinct range of applications, which serves as the source for supplementary services that deliver great value to your organization. Collectively, the complete suite helps to run the business operations more effectively and improves business productivity.

  • Handle work smartly with Zia, the Zoho Intelligent Assistant
  • View superior insights with exceptionally crafted dashboards
  • Search and explore everything quicker with a single search for all your business data
  • Make user authentication, app deployment, and company privacy policies simpler
  1. Tools to Customize Software 

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Zoho One consists of a powerful toolkit for Zoho Customization, expand, and integrate the software to make it fit for your organization according to your specific business needs. You can perform any required changes in your software easily.

  • Make custom integrations between Zoho and third party-apps
  • Add custom features to Zoho apps
  • Produce low-code apps easily for unique processes
Why Should You Opt Zoho One Implementation for Your Organization?

Zoho One Implementation

As you know, Zoho One Implementation works as an operating system for an organization that accumulates a complete set of online applications that helps you run your entire business from a single system or through a mobile. Here are a few reasons that can compel you to choose Zoho One for your organization:

1. Mobile Apps

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You get a complete suite of 40+ apps for different processes at the department of your organization. All 40+ applications you get can also be conveniently used on the go on your mobile. It will be easy to access your business information, contact clients, track sales or marketing processes, etc. from your mobile anywhere and anytime.

2. Less Administrative Activities

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Whether it’s about monitoring projects, tracking processes, or generating reports, Zoho One enables you to do it all with a single push of a button, so that you can devote more time to other essential activities in your business.

3. Better Collaboration

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It comes with all tools for accessing news quickly, conduct meetings, project management, inter-communication, etc., which makes collaboration even easy between various departments and employees.

4. Viewing Assets and Liabilities

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Zoho One is an inclusive solution not only for handling business operations but also helps in clean bookkeeping and a steady synopsis of all investments any time, by using applications for accounting, inventory management, etc.

5. All Business Highlights

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Get every highlight of your business from campaign tools, social media management, analytics, survey, and more that make your business look exceptionally brilliant. Don’t even miss a single notification with Zoho One Apps regarding your business.

6. Handle Leads and Deals

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The incentive programs in the CRM systems and its reporting support your sales team in customer acquisition and make you aware of all consequences that can happen if something gets wrong. You can always track your complete sales process and communicate with clients from your mobile.

7. Optimal Customer Service

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Zoho One has made Customer support easy with modern assistance and ticketing system, which offer your customers a pleasing service experience. You can never fail to impress your customers with efficient customer service.

8. Employ Best Talents

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It is not easy to search for good employees, but personnel management service by Zoho One makes it easier for you to organize your employees and handle fresh recruitment programs with the HR team to find the best talents for your business.

Conclusion

Zoho One is a wide-ranging ecosystem of tools for all departments that enables seamless collaboration, ensuring the overall growth of your organization. You get a mobile version for every application that will help you to access information across devices. It is very easy-to-manage, as a single operating system login is required to access multiple applications and systems. The central admin console allows you to manage the users and provide controlled access to specific applications.

Additionally, you will get real-time information quickly from configurable dashboards and financial analysis reports to have a clear picture of your organization. Not only that, the improved customer service makes your help desk and support even more efficient and customer-focused.

Zoho one is a great piece of software that allows you to handle all your business application and tools with a single operating system only. Contact your Zoho Consulting Partner today and ask how conveniently it can transform your approach to handle your business!

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Increase Customer Retention using CRM

5 Ways Zoho CRM Increases Customer Retention

Do you know how does a business acquire revenue and grow further? It can only be possible either by getting new customers or by retaining its existing customers.
Pareto’s 80-20 principle is applied in every business, and according to it, 20% of existing customers generate 80% of revenue, while new customers contribute only 20% to the total revenue. So the business should focus on satisfying existing customers rather than acquiring new ones, which will pave the path towards consistent revenue growth. If you aim at increasing customer retention rate, Zoho Implementation will help you to control business interactions with Your Customers through Customer Relationship Management (CRM).

Why Should You Care About Customer Retention?

Your customer retention rate is a number that shows whether your marketing and customer care efforts are fortifying your business or just draining your money.
Customer retention isn’t just about how your marketing and sales teams are doing. When you follow this number, you get to know about the vital changes or switch gears to reach your sales and growth goals.
It’s fair that every business needs new customers, but generating revenue from existing customers is the easiest way ever. 5 major reasons that you should care about customer retention for your business:

*Better Conversion Rates
*Less Marketing
*Higher Profits
*Improvement in Services
*Fewer expenditures

So the businesses should never underestimate the value of customer retention and should start being proactive about keeping their existing customers.

How can Zoho CRM Implementation improve Customer Retention?

 

Zoho CRM software has made businesses to grow faster. It helps you to get more deals, boost up sales, and make customers engaged with your business. But when it comes to customer retention, there are several ways adopted to deal with customers such as online communication and web assistance. Social media is another method to reach potential clients and staying connected with existing clients of your company. Zoho Integrations with social media and email accounts can promote your business online.
Companies that use Zoho CRM can stay closer to their customers by tracking records of current customers and identifying loyal customers to reward them. This technique not only holds your existing customers but also bring more customers.
Check out these 5 ways that Zoho CRM can help you to increase the rate of customer retention in your business.

Identify High-Value Customers:

With Zoho CRM, you can integrate all your applications and databases to the software, and a simple search enables you to recognize your high-value clients. Based on the history of clients, you can easily classify the leading clients and identify their requirements. Doing so, you can focus on your potential clients and utilize valuable time in keeping them happy in spite of attracting new clients. You can also reach out to inactive customers who are no longer associated with your company and make extra efforts to get them back to your business.

Create Personalized Offers:

Most businesses offer lucrative deals and discounts to attract new customers, but when it comes to existing customers, only a few businesses present value-added offers. With Zoho CRM, you don’t need to beat around the bush to recognize what your existing customers love. Just pick any customer or group of customers that you want to target, and you will get every bit of information about that customer right there. You will get familiar with their product preferences, purchase patterns, price sensitivity, how often they visit your website, and even the date and time of their last purchase.
Briefly, you get to know everything that is important to make an offer the customer cannot refuse! This action will not only strengthen the chance of conversion manifolds, but your customers will also feel special.

Create Lasting Relations with Customers:

Zoho Integration captures every detail from landing pages and saves the personal information of customers in dashboards. It creates customized reports about every customer inclusive their contact details, ongoing projects, product requirements, past orders, etc. After having complete information about them, you find common ground to start up highly-personalized follow-up communication. Automating Zoho workflows allows you to send follow-up texts and emails about particular offers or on some special occasions to targeted customers. For example, you can send birthday cards and some lucrative offers for birthday month.

Email Alerts and Notifications:

Zoho enables you to categorize your customer’s list and doing so you can classify different customers easily. Zoho Workflow brings automation and artificial intelligence in your business, which creates reports and analytics quickly. According to the updated reports, it handles regular communication with the customers, from welcome email to new customers to daily follow-ups, everything is done automatically. Regular emails can be customized with some extended offers, service expiry notification, progress reports of ongoing projects, and invoices, etc. Therefore, it also works as an event planner and task manager to request clients, send reminders and post-event follow-ups, as well as to execute other significant actions.

Get feedback on Client Portal:

Today, the businesses can reside closer to the customers, and you can use this as an advantage. Talk to your potential customers, generate reports, and get their valuable reports about your product and services. The collected feedback will help you to improve and enhance your product functionalities, and you will gain customer trust. Analyze the feedback from happy customers and aggressive customers both, which will help you to emphasize your services for a few shortcomings.
Integration Zoho creator with CRM provides a Client Portal to the businesses that the customers can use to give their feedback and preview their overall interactions with you. This facility will assure your customers for constant customer support and build more trust.

Get the Right Tool for Customer Retention!

Customers are the heart of any business, so satisfying them should be a top priority of every business owner. Most of your customers will approach you again for repeat purchases if you can make them feel special. Zoho CRM is the ultimate solution that will help you in your mission of customer retention by providing you enough tools that will ease your work. The invaluable insights that Zoho Customization presents will assist you in targeting particular customers, create personalized offers, and foster a stronger relationship with them.

Use Zoho CRM smartly, and it will become a powerful customer retention tool for your business!

Looking for Zoho Consultants?

Encaptechno is a registered Zoho implementation partner and has done significant implementations on Zoho platform across its wide range of products.

Original Source: Codementor

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Zoholics turn ideas reality-CRMSignity

Zoholics – A Conference to Turn your Ideas into Reality

 

We are pleased to inform that  Encaptechno will be a part of Zoholics this year at Austin, Texas.

What is Zoholics?

 

Zoholics is Zoho’s annual user conference, which provides people an opportunity to meet their team face-to-face and learn directly from the staff behind Zoho applications. Zoho is expanding the scope of the event this year by including around 40+ applications, which means additional keynotes, more break-out sessions, and more time for one-on-one and hands-on training with support staff.

Each individual gets ample opportunity to network with the like-minded people from companies of all sizes and industries who have turned to Zoho to transform their business. Network in the evening after the event, and tap into the knowledge of experts from across sales, marketing, service, finance, commerce, and more to learn how you can deliver incredible customer experiences that will set your brand apart.

Why Zoholics?

 

Because it is aimed at training people on many products of Zoho. We will have an opportunity for focused learning from and connecting with fellow Zoho users, to help everyone get the most out of this software.

Each session covers everything from basic usage to advanced techniques, Zoholics is the ideal place to learn new tricks and gain the knowledge to help transform any form of business.

The Speakers of the Event

 

  1. Paul Greenberg (Founder & Managing Principal – The 56 Group, LLC)
  2. Ray Wang (Principal Analyst, Founder and Chairman – Constellation Research LLC)
  3. Go Sugihara (CEO- ATARA)
  4. Sridhar Vembu (CEO and Co-Founder – ZOHO)
  5. Vijay Sundaram (Chief Strategy Officer – Zoho)
  6. Raju Vegesna (Chief Evangelist – Zoho)
  7. Andrew North (Publisher – 1975)
  8. Anita Campbell (Founder & CEO – Small Business Trends Media)
  9. Brent Leary (Co-Founder & Partner – CRM Essentials, LLC)
  10. Brian Sommer (Founder – TechVentive, Inc)
  11. Derek Top (Analyst and Director of Research – Opus Research)
  12. Elaine Pofeldt (Journalist)
  13. Esteban Kolsky (Founder and President – ThinkJar)
  14. Laurie McCabe (Co-Founder & Partner – SMB Group)
  15. Mitch Lieberman (Co-Founder – ConversationalX)
  16. Ramon Roy (Editor – Smart Hustle Media)
  17. Rieva Lesonsky (President and CEO – GrowBiz Media/SmallBizDaily.Com)
  18. Sanjeev Aggarwal (Partner – SMB Group)
  19. Tom Taulli (Media/Blogger – Forbes.com)
  20. Val Steed (CEO – K2 Enterprises)

Encaptechno as authorized Zoho Partner

 

Encaptechno is a registered Zoho implementation partner and has done significant implementations on Zoho platform across their wide range of products.

We have done 60+ implementations in Zoho successfully with 95% satisfaction rate and spent over 3000+ hours in Zoho implementation. To know more about our Zoho services, visit our website.

We are pleased to be a part of Zoholics. See you all there with new ideas and new learning!!

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