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Top 4 Salesforce tricks to hit the bull`s eye

Salesforce has emerged as the biggest thing in technology in the recent times. However, there is still a lot that people need to unearth about this amazing technology platform in order to get the best out of it.

This is exactly why we are going to bring forward some Salesforce tricks that can help every team in hitting the bull’s eye. So let us straightaway take a look at those tricks –

Pipeline Management Trick

Ideally, this is one of the most important things to know if you are looking to get the best out of Salesforce. As you know, good pipeline management is all about great visibility. For this, you can begin by upgrading to the Salesforce Lightning experience. By doing so, you will get access to features like a path that simplifies your lead management, qualification of leads and their conversion.

Pro tip: Have 4-6 opportunity stages which are defined quite clearly. This will help your team in maintaining the leads and opportunities without too much stress.

Account Management Trick

The second important trick you need to learn in order to make the most of your investment in Salesforce consulting is to learn how to manage duplicates effectively.

Remember, a clear and concise data could be the key to your success in Salesforce. But it’s easier said than done. Duplicate data can virtually make your sales team confused and can decrease their chances of success.

In order to stay safe from this, make sure you use lightning account search.

Pro tip: To make sure that the chances of duplicate data are minimized in the first place, you need to have clearly defined process for creating prospective customers in your Salesforce account.

Customization Trick

Salesforce provides you the flexibility to work the way you want to by offering customization options. You can create your own workflows leveraging options like process builders, formula fields, and custom objects, to name the major ones.

But remember, if not managed smartly, these Salesforce customization options could do more harm than good by confusing your team members. Therefore, you need to know how to customize your workflow efficiently.

Pro tip: Look for free apps in the AppExchange at Salesforce and you might get some out-of-the-box solutions.

Reporting Trick

Salesforce reports can prove to be your business’ best friend. So, you need to learn how to leverage the power of reports on the platform.

With various options in reports such as Quarterly sales across the business, My Opportunities closed for this month, Cases closed per agent month and more, you can eventually leverage the power of Salesforce analytics for the good of your business.

Plus, you can always use these reports to compare the performance of various team members and see how they are doing.

Pro tip: Figure out what you are interested in doing, and you will be able to better use the power of reports for your business.

So, are you ready?

The above-mentioned point sums up our list of tricks that you need to learn in order to hit the bull’s eye every single time while using the platform.

No matter the type of business you run, or the number of people you have as part of the team, learning these tricks can prove to be the best idea for you. If you have already invested your time and money in Salesforce development, it is time to learn the art to use the platform in the best possible member.

So, what are you waiting for? Try out these tricks and see what you end up achieving in return!

Looking for someone to help you with Salesforce consulting and development? Want to get the best Salesforce consulting services? Get in touch with the team of experts here at Encaptechno and we promise to take care of everything for you. Drop an email at [email protected] and we will get back to you.

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Lighting Summer’16 with Top Ten Salesforce Features

With summer sending us new peaks of heat waves on a daily basis the world has prepared for the Summer ‘16 release of Salesforce. It is the 50th most important product release of Salesforce. For the company which was founded 17 years ago, this is indeed a big milestone. In this Lightning Summer 16 edition, Salesforce is given with tons of new enhancements and features.

Salesforce-Summer-16
Source: solbusiness.com.au

Here is a summary of the 10 most important features Salesforce is having:

1. Lightning Experience Launched – Admins can now make use of the Lightning App Builder for designing the layouts of the home pages. One can also place components as desired. Salesforce summer launch has made sure that users soon stop using Account Insights and start using Assistant. A very neat way to layout every profile in the account.

2. Achieve Power of Flow with Experience – Flow from Salesforce is a tool which efficiently allows users for working using a script at the front end and a powerful logic at the back end. This logic helps in making powerful data manipulations under the hood. But, now Flow is outperformed by Lightning Experience. The Pilot allows integration of Flow inside Lightning pages. This helps to give the pages a modern and complete look.

3. Calendar Creation – Salesforce Summer‘16 launch of Lightning Experience does not just mean making the pages look beautiful only. It also helps to organize dates and scheduling with the help of its powerful calendar feature. Functions like plan start dates, event date planning, tasks for dates etc help entrepreneurs plan their entire schedule professionally.

4. Exporting of Reports – Salesforce Lightning Experience, this time, has added the feature of exporting data report sheets from XLS or CSV formats. Hence, it helps to make core platforms compatible to each other.

5. Shortcuts – Latest launch of Salesforce, the Lightning Summer ‘16 also supports small handy text-based shortcut tools while one enter numeric or currency values. These small handy features are what makes users the happiest. It is now no longer needed to type long numerical. Lightning will understand and get the work done on behalf.

6. One Contact, Multiple Accounts – Now users can associate a single contact with multiple accounts. One does not need to create duplicate contacts. So for a particular list, one can now showcase all contacts related to that account.

7. Sandbox Cloning – It is a perfect feature integrated by this edition of Lightning where Salesforce has collaborated sandboxes. Allocating new sandboxes have saved a lot of time as well.

8. Execute More Than One Action – This signifies now Lightning allows one to process executing a function for the next criteria at the same time the last one is not fully completed. At workflow, this is a great flexible feature.

9. Related List Record Inclusion – Salesforce has been divided by many people for running business operations from their smartphone. This is something very valuable. So using Salesforce1 one can see related list which includes all the records.

10. Clutter Elimination – Using the new Lightning Experience one can validate pick lists. So, one can keep clutter away cause every incorrect value leads to data piling.

That was Summer’16 Lightning Experience by Salesforce which one can use and have a successful business running.

On an other note, if you are new to Salesforce Lightning and not sure if Salesforce Org is Ready for it, checkout this article: How to Ensure Salesforce Org is Ready for Lightning Experience?

If you need more information on Salesforce Lightning & Support, please feel free to Contact Us. We work round the clock to help our clients to provide custom solutions.

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How to Ensure Salesforce Org is Ready for Lightning Experience?

Salesforce’s latest Lightning is a thing everyone is quite excited about. It is, in reality, a complete turnaround. For admins, it needs, however, a little homework to understand how it works before activating it. One must ascertain whether the Lightning experience is ready to be activated for your Salesforce org.

salesforce lightning

Quick checklist to make sure whether Lightning Experience is ready:

  • It is much more than just a new UI –  The experience of Salesforce Lightning Experience is much more than a brand new pretty user interference change. It is a complete Salesforce reinvention rather with a completely new CRM tool.  So by activating Lightning Experience does not mean your old Classic Salesforce will completely get converted. Rather one needs to configure it. For example, the dashboards and the navigational menu all needs to be configured so users can quickly access data using the new Lightning Experience. So, it’s important to know the differences in between the Classic edition and the new Lightning Experience edition before ensuring the org is ready for it.
  • A Checklist for Org –  One more important thing to know is that all the features of the Classic version have not yet been integrated and made available in the Lightning Experience.  It is recommended to activate it only when it is totally ready to integrate all the org processes involved in its successful operations. The worst action the admin can take is to use the current iterated Lightning Experience for fitting the org when new features are gradually being developed and launched.
  • Need to get the hands dirty – On a regular basis the admin is working on Lightning Experience. But for the production level org usage, it is  not yet ready. One can use an Admin Playground or the Company Sandbox for deployment purposes. With Sandbox, one can make a copy of the production org. The metadata and configurations can be tested and validation proofs must be gathered in regards to the business operation. One can create org like the Admin Playground easily free of cost. One can activate it and use it while the developer can work through Trailhead.
  • Early Adopters must be found – Most organizations adopt to new things to try them out and to be up-to-date. These are precious resources as these are the people who have the mindset to test and adapt to new things. Not only do they explore but also communicate back their reviews and feedbacks about the product which in turn helps Salesforce enhance its products.
  • A plan must be devised – Careful planning and proper communication with thought must be made before activating org to Lightning Experience. If  one wants to be successful then one must make sure users also get success. But to achieve such levels of success it requires a lot of strategic planning and efficient execution. One can make a strategy where one can include a date to go live and a proper plan for communications. Making sure that resources are gathered, training material is interactive and engaging can make the planning proper.

It is important to note and observe the various release notes Salesforce keeps releasing. As they contain details about Lightning Experience updations. It will help making the org checklist.

For more information about Salesforce Lightning & support, please feel free to contact Encaptechno.

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